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Accesibilidad

 

Accessibility Statement

Soler y Palau is committed to making its website accessible, in accordance with 11/2023 of 8 May, transposing European Union Directives regarding the accessibility of certain products and services and Royal Decree 193/2023 of 21 March, which regulates the basic conditions of accessibility and non-discrimination for persons with disabilities in accessing and using goods and services available to the public.

This accessibility statement applies to Soler & Palau

Compliance Status

This website is not compliant with the UNE-EN 301549:2022 standard due to the exceptions and non-compliance issues indicated below.

Non-accessible Content

The content listed below is not accessible for the following reasons:

  1. Non-compliance with UNE-EN 301549:2022

  • There are errors in the use of semantic markup that properly reflects the information and relationships of the content, as well as the name, role, and value of all page components [requirements 9.1.3.1 and 9.4.1.2 of UNE-EN 301549:2022].

  • There is non-text content that lacks appropriate text alternatives and, in some cases, images of text that cannot be customized [requirements 9.1.1.1 and 9.1.4.5 of UNE-EN 301549:2022].

  • Some content does not meet the minimum color contrast ratio, or color is used as the sole means of conveying information [requirements 9.1.4.1, 9.1.4.3, and 9.1.4.11 of UNE-EN 301549:2022].

  • There are errors when increasing text size, zooming, or modifying text spacing [requirements 11.7, 9.1.4.10, and 9.1.4.12 of UNE-EN 301549:2022].

  • Some functionality cannot be operated using a keyboard only. The keyboard focus may not be visible on all components, and there may be errors in the focus order [requirements 9.2.1.1, 9.2.4.3, and 9.2.4.7 of UNE-EN 301549:2022].

  • There are forms where the purpose of input fields is not identified, errors are not properly indicated, or labels and instructions related to the handling of personal data are not adequately provided [requirements 9.1.3.5, 9.3.3.1, 9.3.3.2, and 9.3.3.3 of UNE-EN 301549:2022].

  • There is content with errors when receiving keyboard or mouse focus [requirement 9.1.4.13 of UNE-EN 301549:2022].

  • There are errors related to skipping content blocks, correct meaningful reading sequence, and code processing (CSS and HTML) [requirements 9.1.3.2, 9.2.4.1, and 9.4.1.1 of UNE-EN 301549:2022].

  • There are errors related to the language of the content [requirement 9.3.1.2 of UNE-EN 301549:2022].

  • Mechanisms to locate content through more than one method are not always provided [requirement 9.2.4.5 of UNE-EN 301549:2022].

  • There are errors related to controlling movement, blinking, and automatic content updates [requirement 9.2.2.2 of UNE-EN 301549:2022].

  • The purpose of links and/or headings on the portal may not always be sufficiently descriptive for all users [requirements 9.2.4.4 and 9.2.4.6 of UNE-EN 301549:2022].

  • There are status messages that are not announced to users of assistive technologies [requirement 9.4.1.3 of UNE-EN 301549:2022].

  • There are errors related to documentation and support service requirements [requirement 12.1.2 of UNE-EN 301549:2022].

  • There are errors related to WCAG conformance requirements [requirement 9.6 of UNE-EN 301549:2022].

  • There are office documents that do not fully meet all accessibility requirements.

  • There may be occasional editing errors on some web pages.

 

  1. Disproportionate Burden

Not applicable.

  1. Content Outside the Scope of Applicable Legislation

 

The website includes office documents published before 28 June 2025 that may not fully meet all accessibility requirements.

Preparation of this Accessibility Statement

This statement was prepared on 18 March 2026.

The method used to prepare the statement was an in-depth expert evaluation carried out by an external auditing team from hiberus.

Last review of the statement: 18 March 2026.

Comments and Contact Information

You may contact customer services via the contact form or by calling +34 93 571 93 00 to:

  • Report any possible non-compliance with accessibility requirements on this website.
  • Report other difficulties in accessing content.
  • Submit any other queries or suggestions for improving the accessibility of the website.
  • Request information about the accessibility of the website.
  • Request website content in an accessible format.

Compatibility and Customization

Compatibility

This website is optimized for viewing in the main web browsers: Chrome, Firefox, Safari, and Edge. It has been developed in accordance with international standards HTML5, CSS, and WAI-ARIA.

Responsive Design

This website is also designed to adapt optimally for viewing in the main mobile device browsers: Chrome, Firefox, Safari, Edge, and the native Android browser.

Increasing and Decreasing Text Size

If you wish to increase the text size, you can zoom in on the page using the following keyboard shortcuts:

  • “Control” key (or “Command” on Mac) + “+” key to zoom in
  • “Control” key (or “Command” on Mac) + “–” key to zoom out
  • “Control” key (or “Command” on Mac) + “0” key to return to the default size

The following information explains how to increase or decrease page zoom through the menu options of the most commonly used browsers:

Browser 

Action  

Chrome, Edge 

“Zoom” option

Firefox 

“Size” option

Safari 

View > Zoom In or Zoom Out

How to increase and decrease page zoom in browsers (latest versions).

Disabling Visual Design 

If the design or structure of a page makes navigation difficult, you can disable the visual design to access the content in a simpler and more structured way.

The following information explains how to disable visual design in commonly used browsers that allow this functionality:

Browser 

Menu action

Firefox 

View > Page Style > No Style

Safari 

Edit > Preferences > Advanced (enable “Show Develop menu” and close window) > Develop (main menu) > Disable Styles

How to disable visual design in browsers (latest versions).