Support

Customer service and support is as important to us as the quality and performance of our products, so we offer a range of help and advice to enable you to find the answers you need.

We're available to understand and discuss with you your particular requirements with our teams of telephone-based advisors and technical engineers, and also in person with our regional sales managers who can meet up with you on-site.

For more complex and large scale projects, our consultants can work with you on a complimentary basis, while our aftersales support team is here to support you throughout the product life. Choose from below for further information and contact details.

See also our Tools and Resources where there’s the full range of online and downloadable catalogues and brochures and video guides providing comprehensive information and technical data on our full range of fans and ventilation products, while our range of smartphone apps can make technical and design work easier and quicker.

EasyVent is our powerful product selector software that not only guides you to the most suitable ventilation product but also shows related accessories, provides data sheets, and even dynamically generates BIM objects for you to create and customise for your ventilation project.

Product Selector Support

Technical Support

Consultancy Service

Aftersales Support